Rival to platforms like Upwork and Fiverr, Freelancer.com bills itself as the biggest worldwide online freelancer marketplace. It certainly has numbers to boast, and work options across a multitude of industries, but is hounded by negative reviews from freelancers and employers alike of convoluted fee and payment systems, poor support, scams/ fake jobs, and other issues.
Professional freelancers who are prepared to invest the time necessary to build a profile with ratings on a worldwide marketplace, and the patience/ savvy to navigate the payment structure. You might lose money before you make any here.
How To Use It:
Professionals use this site to supplement income or make a living. Create a detailed profile, and bid on projects related to your skill set. There are four tiers of membership, the lowest of which is free. The differences between levels of membership are largely in the number of bids allowed, percentage of associated fees, and number of portfolio items and skill sets you are allowed to show to employers. You are restricted to a certain amount of bids per month or you must upgrade to the next level. This is tough because landing jobs often requires a lot of bids.
Whereas many other freelancing marketplaces charge a simple commission or percentage of completed work, Freelancer charges non-refundable fees for every project you accept. Upon accepting a project Freelancer takes money straight out of your Pay Pal or bank account. to boast,
- Being one of the world’s largest freelancer marketplaces means a never-ending amount of projects to bid on.
- Sign up and bidding can be started quickly and easily.
- Easily navigated interface with lots of features.
- Being charged before completing work means owing money regardless of whether or not you get paid.
- They will nickel-and-dime you with hidden or unexpected costs. Having an inactive profile for too long incurs a fee, converting currencies converts a fee, and so on.
- Issues with payment and charges are often slow to be solved, or can end in a convoluted mess.
- There are many options to upsell that are not immediately obvious. Accidentally clicking on the wrong link can add more charges to your account quickly.
- One of the world’s largest platforms means an immense amount of competition, which often results in a race to the bottom involving rates.
- Watch out for scams and spam from other users. For example, be wary of files sent to you through chat when discussing projects. When in doubt, scan them with a virus detector first.
Things To Know:
- When starting out you will likely have to do jobs for little money to get good reviews. Reputation and reviews are even more important than portfolios in the beginning.
- Never invest time without a funded milestone. The amount of money that you ask the customer to give upfront varies according to the size of the project, but you should always have enough money in an unreleased milestone to justify the work you’ve done up to that point. This is a precaution to make sure you get paid for your work just in case the project falls through during a later stage.
- With few exceptions, we don’t generally recommend sites that require you to pay in order to work. Other platforms typically do not require monthly fees, or that you pay up front. In our opinion you will likely have a better experience on platforms more specialized to your niche. If you’re determined to stick with a large freelance marketplace, People Per Hour might be a better solution.
- While there are always horror stories regarding large, global websites, the ones we’ve heard about Freelancer are particularly strong, and don’t necessarily seem to be the outliers. The reviews of this site generally range from “good, but flawed,” to downright disgust.
Have experience finding clients with Freelancer.com? Rate it below!